Housing Support

The Housing Support program provides assistance to people who are homeless or at risk of becoming homeless. The service provides assistance to young people from age 15, single adults, families, and women and children experiencing family violence.

Program Details

The Housing Support program aims to assist people to move through crisis and/ or homelessness to independence and to maintain appropriate, secure and sustainable housing.

The assistance provided by Housing Support is tailored to the individual’s and family’s needs through case management which may range from a single session to more extensive contact and support.

The services offered may include access to crisis and transitional housing, assistance to apply for Public and Social Housing or Bond, advocacy, referral for generalist, financial, drug/ alcohol counselling and children’s services.

Limited financial support is available through the Housing Establishment Fund (HEF).

For further information specific to young people, please see our Youth Housing page.

Emergency Contact Numbers

  • Launch Housing – People experiencing homelessness (after hours) – 1800 825 955 (free from landline phone)
  • Safe Steps – Women and children who are experiencing family violence – 1800 015 188
  • Lifeline 13 11 14 – for emotional support 24 hours a day

Program Contact Details

Phone: 03 5421 1666 or

Click here to complete our Contact Us form

Program Location

47 High St Kyneton (outreach across the Macedon Ranges Shire)


Individuals, families, women and children experiencing family violence and young people from 15 years of age.

Program Fees


Availability / Times

Monday to Thursday 9.00am to 5.00pm

Friday 9.00am to 4.00pm

Indicative Waiting Time

Dependent on appointment availability. Generally no waiting list.

How to make a referral

Contact the Intake team by calling 03 5421 1666 or drop into our main office at 47 High Street, Kyneton.

If Intake staff are not available at the time of your contact, please leave a message with your name and phone number and your call will be returned within 48 hours of your call.

If you do not have a place to stay tonight and Intake staff are not available, please let our reception staff know and they will connect you with a Housing Support worker who will be able to speak with you about some of the options available.

Cobaw Community Health Services Ltd acknowledges the support of the Victorian Government.

Victorian State Government