Employment Opportunity – Client Services and Scheduling Officer

About The Tenure
The Client Services and Scheduling Officer position is 0.6EFT (preference for part-time, five days per week, negotiable), Ongoing.

About the Position and the Person
The Client Services and Scheduling Officer is responsible for ensuring a consistently high level of customer service to families accessing services. Working within the Child and Adolescent Health team, you will be responsible for providing specialist administrative support in a busy work environment. This role is responsible for admitting new customers into the service, supporting the clinicians in case load management, ensuring effective scheduling of appointments, managing waiting lists, addressing customer enquiries and ensuring services are charged appropriately. This position is also responsible for developing and reviewing administrative systems required to meet evolving service, consumer, funding and community needs.
The key expected job outcomes of this position are to:

  • Provide customer booking and scheduling support to the Child and Adolescent Health team consumers and program staff
  • Work independently to take customer enquiries, complete relevant intake process, allocation and bookings for individual clinicians, Early Childhood Intervention Service and the multi disciplinary assessment clinic.
  • Support service performance monitoring through the effective input and provision of data to key stakeholders
  • Support Corporate Services staff with any administrative tasks as required.

The personal attributes needed to fit this role are:

The personal attributes needed to fit this role are:

  • Excellent people skills
  • Excellent teamwork skills
  • Excellent systems thinking
  • Understanding of personal differences and values diversity
  • Motivated, demonstrates initiative
  • Agile, responsive and flexibile.

The qualifications required for this position are:

  • Certificate III or higher in Business, Administration, Health Administration or equivalent.
  • Experience working in the health sector, particularly in the provision of services under Medicare and the National Disability Insurance Scheme (NDIS) funding models an advantage.

How to apply
For further information about the position contact Prue Southey, Manager Primary Health on (03) 5421 1666.

As an employer, we value diversity and encourage applicants from all cultures and backgrounds.

To be considered for a role, your application must include a cover letter, resume and responses to the Key Selection Criteria, which need to be submitted via email to: hr@cobaw.org.au

Download: Position Description

Applications Close: 9 am on Thursday 25th October.

Employment Opportunity – School Focused Youth Service Coordinator

About The Tenure
The School Focused Youth Service Coordinator position is 0.8EFT, Fixed Term until 31st December 2019

About the Position and the Person
As the School Focused Youth Service Coordinator you will be responsible for delivering services that utilise a range of approaches that include short and long term responses and coordinate community and school based activities to support young people. Although the client group are young people as described above, the work entails working closely with and supporting schools to ensure young people are, and continue to be, engaged with their school.
The key expected job outcomes of this position are to:

  • Provision of a service that complements Student Support Services, through preventative and early targeted interventions that deliver measurable outcomes
  • A rigorous approach to identifying need and implementing programs, projects and practices which are evidence-based
  • Establishing and strengthening partnerships with local agencies to ensure coordinated responses are delivered in a timely manner
  • Provision of advice and linkage to local services through case co-ordination, rather than individualised case management.

The personal attributes needed to fit this role are:

  • Ability to work closely with and influence other people
  • Think strategically and problem solve
  • Ability to work across multiple and complex environments.

How to apply
For further information about the position contact Tim Adam, Manager Community Wellbeing on (03) 5421 1666.

As an employer, we value diversity and encourage applicants from all cultures and backgrounds.

To be considered for a role, your application must include a cover letter, resume and responses to the Key Selection Criteria, which need to be submitted via email to: hr@cobaw.org.au

Download: Position Description

Applications Close: 9 am on Thursday 25th October.

Employment Opportunity – Alcohol and Other Drug Withdrawal Nurse

About The Tenure
The Alcohol and Other Drug Withdrawal Nurse position is 0.4 EFT ongoing.

About the Position and the Person
As a Withdrawal Nurse you will be responsible for the provision of a safe and inclusive environment for clients seeking to withdraw from or reduce the harms of the use of alcohol and other drugs. Delivery of non-residential withdrawal services and supports includes:

  • Assessment and support of clients in accessing hospital based withdrawal and/or withdrawal units
  • Providing outpatient assessment, withdrawal treatment and support
  • Assist individuals and families to establish healthier lifestyles that lessen the impacts of problematic alcohol and drug use

The personal attributes needed to fit this role are:

  • Inclusive practice
  • Initiative and self-motivation
  • Emotional intelligence
  • Independent thinking
  • Strong team skills
  • Excellent Interpersonal skills
  • Great Communicator, irrespective of format

Essential qualifications required for this position are:

  • Registered Nurse Division 1 (Victoria)
  • Relevant Alcohol & Other Drugs qualification/s
  • Eligibility for membership to the relevant professional body or Registration Board

Desirable

  1. Minimum two years clinical practice experience in managing people undergoing neuro-adaptive changes due to alcohol and other drug withdrawal.
  2. Experience in working with advanced skills in dual diagnosis (Mental Health and Alcohol and Other Drug competencies), or Acquired Brain Injury.

How to apply
For further information about the position contact Tim Adam, Community Wellbeing Manager on (03) 5421 1666.

As an employer, we value diversity and encourage applicants from all cultures and backgrounds.

To be considered for a role, your application must include a cover letter, resume and responses to the Key Selection Criteria, which need to be submitted via email to: hr@cobaw.org.au

Download: Position Description

Applications Close 9 am on Thursday 25th October.