Effective date: 13 June 2023

Your privacy is important to us.

This Privacy Policy describes how we collect, use, disclose, and protect the personal information of users visiting our website*.  By accessing or using our website, you consent to the collection and use of your personal information as outlined in this Privacy Policy.  If you do not agree to this policy, please do not use our website.

*For details of our client privacy and consent policy, click here.

This Privacy Policy applies only to information we collect through the website and does not apply to our collection of information from other sources.

Information Collection

We may collect personal information from users in various ways, including but not limited to:

  • Information you provide: When you voluntarily submit information through forms on our website, such as your name, email address, phone number, or other details, we collect and store this information. It is used to reply to you and for no other purpose. Your contact details are retained for our records only.
  • Automatic collection: We may collect certain information automatically when you visit our website. This includes your IP address, browser type, device information, pages viewed, and other statistics.

Use of Information

We may use the collected information for the following purposes:

  • To communicate with you: We may use your email address or other contact details to respond to enquiries and provide information about our services.
  • From time to time, we may release non-personally-identifying information, e.g., by publishing a report on trends on the usage of its website.
  • To protect our rights: We may use personal information to prevent fraud, enforce our terms of service, and comply with legal obligations.
  • We may use cookies and other similar technologies for storing information to help provide you with a faster and safer browsing experience.

A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Visitors to our website who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using our website, with the drawback that certain features of our website may not function properly without the aid of cookies.

By continuing to navigate our website without changing your cookie settings, you hereby acknowledge and agree to our use of cookies.

Information Sharing

We do not sell, trade, or rent users’ personal information to others.  However, we may share aggregated demographic information that does not identify individuals with trusted third parties for statistical analysis, marketing, or other legitimate purposes.

We may also disclose personal information to:

  • Third-party service providers to assist us in operating our website. These providers are bound by confidentiality agreements and are prohibited from using personal information for any other purpose.
  • Legal parties, if required by law, regulation, or court order, or if we believe such disclosure is necessary to protect our rights, property, or safety, or that of others.

Data Security

The security of your personal information is important to us but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Use of Google AdWords for Marketing

On occasion we might use marketing services to advertise on third party websites (including Google) to previous visitors to our site.  This could be in the form of an advertisement on the Google search results page.  Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits.  Any data collected will be used in accordance with our own privacy policy and Google’s privacy policy.

You can set preferences for how Google advertises to you using the Google Ad Preferences page, and if you want to you can opt out of interest-based advertising entirely by cookie settings or permanently using a browser plugin.

Changes to this Privacy Policy

We reserve the right to update this Privacy Policy at any time.  When we do, we will revise the updated date at the top of this page.  We encourage users to frequently check this page for any changes to stay informed about how we are protecting their personal information.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at admin@scchc.org.au.

Client Privacy and Confidentiality

For details of our client privacy and consent policy, click here.